Product Care

Candle Care

  • Your candle has a memory. When you burn your candle for the first time let the wax melt all the way to the edge. By doing this, your candle will burn evenly all the way down with no tunneling. This should take roughly 3-4 hours.
  • To ensure an even and smoke-free burn, trim your wick to about ¼ each time before lighting. This helps reduce soot and smoke, ensuring a clean burn. When extinguishing your candle use a snuffer or blow gently until the flame is out.
  • Do not burn your candle unattended and discontinue burning it when approximately 10mm of wax remains to prevent the glass from cracking.
  • Keep away from children, curtains and pets.
  • Always protect the surface on which the candle rests.
  • Remember to keep your candles in a cool, dry place away from direct sunlight. As we don’t use artificial additives, our soy candles may sweat, melt, discolour or fade when they are exposed to intense light or heat for extended periods of time. These do not affect the quality of your candles in any way and they may be safely burned and enjoyed by you, your family and friends.

Diffuser Care

  • To keep the your diffuser smelling strong and fresh, simply turn the reeds over roughly once a week.
  • Remove any spillages from immediately, the diffuser oil can discolour surfaces very quickly.
  • Do not leave reed diffusers in sunlight or confined space as it may cause discolouration.
  • Keep away from flames or heat.
  • Never swallow the liquid, if consumed, seek medical attention.
  • Always wash your hands after touching your reeds.
  • We advise that you place all diffusers on a base such as a glass or marble or coaster.
  • Keep out of reach of children and pets.